Privacy Policy

At Treasured Services, we are committed to safeguarding the privacy and personal data of our customers. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights concerning your data. By using our services, you agree to the collection and use of data in accordance with this policy.

Data We Collect

To fulfil your order and provide a smooth shopping experience, we collect the following personal information:

  • Name
  • Address
  • Phone number
  • Email address

Purpose of Data Collection

We collect your personal data for the following purposes:

  1. Order Fulfilment: To process and ship your orders.
  2. Communication: To provide updates regarding your order and respond to inquiries.
  3. Improvement of Services: To analyse and enhance our services for a better customer experience.

Data Sharing

We only share your information under the following circumstances:

  1. Delivery Services: We share necessary details with GLS to ensure orders are delivered to you accurately.
  2. Legal Obligations: We may disclose your data when required to comply with legal obligations or to protect our rights.

We do not sell, rent, or share your personal information with any third-party companies for marketing purposes.

Data Storage and Security

Personal data collected is securely stored and protected from unauthorised access, alteration, disclosure, or destruction.

  • We retain your data for up to five years, in compliance with relevant laws, after which it is securely deleted.
  • Your payment details are never accessed nor stored by us. Payments are securely handled through SSL-encrypted systems to ensure your financial information remains protected.

Your Rights

You have the following rights regarding your personal data:

  1. Access: You may request a copy of the personal data we hold about you.
  2. Correction: If your information is incorrect or outdated, you can request corrections.
  3. Deletion: You may request the deletion of your data, subject to legal storage obligations.
  4. Objection: You can object to how your data is processed in certain circumstances.

To exercise any of these rights, contact us at hi@houseofhumoer.com.

Cookies and Tracking

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us identify your preferences. You can adjust cookie settings through your browser.

Newsletter Consent

By subscribing to our newsletter, you agree to receive updates, promotional offers, and news from us via email. To provide this service, we collect your email address and share this data with our trusted third-party providers, Klaviyo and Shopify, for email distribution, management, and platform functionality.

Opt-in Process

You can subscribe to our newsletter through the following methods:

  • A sign-up pop-up on our website.
  • Newsletter widgets found on our pages.
  • During the checkout process.
Managing Your Consent

You can unsubscribe at any time by clicking the “Unsubscribe” link in any of our emails or by contacting us directly at hi@houseofhumoer.com. We are fully compliant with GDPR regulations, ensuring your data is handled securely and used solely for the stated purpose.

For any questions or concerns regarding how your data is collected, used, or stored, please reach out to us at hi@houseofhumoer.com. Your privacy and rights are our priority.

Changes to the Privacy Policy

Treasured Services reserves the right to amend this Privacy Policy. We encourage customers to review this policy regularly to stay informed about how we handle personal data.

Contact Information

If you have questions or concerns about our Privacy Policy or the handling of your personal data, please contact us at:

Complaints

If you believe your data has not been handled in accordance with this Privacy Policy, or if you have unresolved concerns, you can contact:

  • The Danish Data Protection Authority
  • Or, if residing in an EU country outside Denmark, you can lodge a complaint with the EU Commission's online complaints portal at http://ec.europa.eu/odr.

Last updated on 12 January 2025.